Listen up, people: Neither snow nor rain nor heat nor even the temptation of a yummy breakfast shall keep mail carriers from their appointed rounds. And anyone who suggests differently may be hearing from U.S. Postal Service lawyers. Burger King found that out the hard way after airing a television ad geared around a fictitious carrier who sang: “With pancakes and eggs on my plate, the mail has to wait,” according to an article posted on a USPS site. That didn’t sit well with the Postal Service, which probably has enough problems without the insinuation that your high-priority package is…
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Yep, dogs do occasionally bite, and there are plenty of mail carriers who can attest to it, according to new U.S. Postal Service rankings that put Houston at the head of the pack (lame wordplay totally intended). For at least the fourth straight year, the Texas city led the country in hostile dog-carrier encounters with 62 in 2010. Runners-up were San Diego and Columbus, Ohio, with 45 each, followed by Los Angeles with 44 and Louisville, Ky., with 40. In all, 5,669 postal workers were attacked last year, and the medical expenses cost the Postal Service almost $1.2 million. If you’re looking…
Agencies will have free access to the General Services Administration’s 15 virtual meeting centers starting the end of the month. The five Washington-area centers were completed last month and others in Boston; New York City; Philadelphia; Atlanta; Chicago; Kansas City, Mo; Fort Worth, Texas; Denver; San Francisco and Seattle will soon be completed. An hourly fee to use the telepresence centers won’t kick in until Sept. 30, giving agencies a grace period to test the technology. That fee is not expected to exceed $500 an hour per room, or the cost of some public centers. The online scheduling portal used…
The General Services Administration’s acquisition arm could learn a thing or two about customer service from Apple, Federal Acquisition Service Commissioner Steve Kempf said Tuesday at a training conference in San Diego. Following a morning keynote by Apple co-founder Steve Wozniak at the GSA Training Conference and Expo, Kempf noted the partnership between Wozniak and Steve Jobs that birthed the Apple revolution and a loyal customer base. “At FAS, we want to have a partnership with industry partners and customers that’s like Apple” and its customers, Kempf said. “Think about the way people look at Apple products.” Customers clamor for…
It’s not like the folks who run tmz.com and other celebrity web sites have much to worry about, but federal Chief Performance Officer Jeffrey Zients probably made a select group of people quite happy today with the news that performance.gov is likely going public within a few weeks. The site, intended as the electronic linchpin of the Obama administration’s performance tracking efforts, has been up since last summer, but only to federal employees with passwords. Its public debut has been eagerly anticipated in management circles, but repeatedly postponed. Exactly why has been a bit murky, but Shelley Metzenbaum, associate director…
The General Services Administration kicked off its annual training conference this year with a speech from GSA Administrator Martha Johnson and Apple co-founder Steve Wozniak. Johnson said the General Services Administration has been pushing hard to become more sustainable, efficient and offer more valuable services within the federal government. She said federal workers are doing grade A work. “We’re the A-team, we want to be on the A agenda doing the A work for this country,” Johnson said. She added that federal agencies will have to push even harder to be on the forefront of innovation and change. Wozniak recounted…
In case anyone’s forgotten, tomorrow will be a big day for the American Postal Workers Union and the U.S. Postal Service. That’s when they find out whether APWU members have approved a tentative contract that would run to May 2015. Ballots were due back this morning at designated post office boxes; once they’re counted tomorrow at a Washington, D.C.-area hotel, the results will be posted on the APWU’s web site, according to the union. The tentative deal, which would establish a two-tier wage system, has been strongly endorsed by the leaders of both the Postal Service and the APWU. But…
When it comes to information technology projects, federal agencies have a reputation for tacking on so many one-of-a-kind requirements that the end product ends up over budget, behind schedule or both. The U.S. Postal Service, though, seems to have a contrary problem: its primary contract management system needs more customization, not less. That system is riddled with errors, the USPS inspector general concluded in a newly released report. Out of a sample of 139 contracting actions worth almost $2.1 billion, 137 had mistakes in such basic fields as “award type” and “contract effective date.” Some of the mistakes in what is officially…
Federal executives have until the end of July to develop or revise information technology procurement policies that support their agencies’ telework needs, according to memo released Thursday. When crafting these policies, agencies must account for security risks and ensure that all devices and infrastructure meet federal security and privacy standards, said Office of Management and Budget Director Jack Lew in the memo. The memo directs chief information and acquisition officers to take advantage of governmentwide and agencywide contracts. Agency technology should provide remote access to internal resources and include the use of thin clients, where most of the computing is done on…
Attention, feds: Those cubicle photos, work computer screensavers and other shots of President Obama may have to go now that he’s formally seeking a second term. Under the Hatch Act, federal employees are generally barred from displaying workplace pictures of partisan political candidates, the Office of Special Counsel says in an advisory opinion issued after Obama announced his re-election bid earlier this month. There are just two exceptions. The first involves the standard portrait photo and other official pictures of the President meeting heads of states or conducting other official business (no adding halos or horns, however, the OSC warns).…