For anyone familiar with last fall’s disastrous rollout of the healthcare.gov website (and that presumably includes most of the adult population of the United States), it will come as no surprise to hear that the Obama administration is again working to get smarter delivery of information technology services.
“We’ve learned a tremendous amount from the challenges the administration’s recently faced and have worked diligently to address this past year,” Beth Cobert, a senior Office of Management and Budget official, said at a recent Association of Government Accountants gathering. “But we know that information technology is important to how the government works today and will be more important to the government going forward.”
As a result, the administration has “a focused effort under way to look at this,” said Cobert, who became OMB’s deputy director for management in October. That includes “many, many conversations” with government employees, contractors and IT firms that do no government business to gather ideas and to think about potential improvements.
There will be more to come on the subject in the months ahead, Cobert said, “but it’s clearly an area that I’m focused on and my team is focused on.”