Social media talks break down at GSA

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NFFE dislikes the General Services Administration's new social media policy.

UPDATE: Here’s GSA’s statement: “GSA encourages the use of social media technologies to enhance communication, collaboration and information exchange in support of GSA’s mission. GSA is currently in negotiations with NFFE to go through normal labor management processes to reach resolution. Last fall, GSA successfully completed negotiations with another labor organization representing GSA employees on this same issue.”

The National Federation of Federal Employees today said negotiations with the General Services Administration have broken down over a social media policy for GSA employees. NFFE said GSA’s new rules on social media could result in an employee getting fired for posting their thoughts on Facebook, Twitter or other Internet sites — even if they did their online musing from home on their own time.

NFFE said GSA fears that an employee’s online opinions could be seen as expressing GSA positions. (You don’t want just anyone setting official GSA policy on whether the double rainbow guy is high, or merely stupid.)

In all seriousness, there are no simple answers when it comes to the issue of boundaries when expressing opinions via social media, e-mail and other online features. It’s a hard lesson that some in the media have learned recently. Washington Post blogger David Weigel resigned last month after private e-mails to a listserv for liberal reporters called JournoList surfaced, in which Weigel trashed conservatives such as Matt Drudge and Rush Limbaugh. And Octavia Nasr lost her job as CNN’s senior Middle East editor earlier this month after tweeting that she respected a dead cleric who helped found Hezbollah.

But back to GSA: NFFE has asked for a federal mediator to resolve the dispute with the agency. NFFE said that negotiations broke down Friday after GSA refused to consider any of their suggestions for clarifying the policy and ensuring employees’ rights to free speech would be preserved. I’ve asked GSA for their side of this story and will update with their comment.

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  1. The policy basically says that every rule that applied to you before the rise of Facebook and Twitter still applies. What’s NFFE complaining about?

    “NFFE said GSA’s new rules on social media could result in an employee getting fired for posting their thoughts on Facebook, Twitter or other Internet sites — even if they did their online musing from home on their own time”

    Where in the rules does it say this? I looked up the policy here:
    http://www.gsa.gov/graphics/staffoffices/socialmediapolicy.pdf

    I can’t find anything in the policy that says you’ll get fired. It does say that:
    “The use of social media technology follows
    the same standards of professional practice and conduct associated with everything else we do.”
    and
    “If you identify yourself as a GSA employee …ensure your profile and related content… is consistent with how you wish to present yourself as a GSA professional, appropriate with the public trust associated with your position, and conforms to existing standards, such as Standards of Ethical Conduct for Employees of the Executive Branch.”
    and
    “Assume your thoughts are in the public domain and can be published or discussed in all forms of media.”

    What’s the problem here?

  2. YouDon'tGetIt on

    No, what it says is “If you identify yourself as a GSA employee or have a public facing position for which your GSA association is known to the general public”
    Don’t just use an elipse and leave out the nitty-gritty details there bub.

    The problem is every federal employee these days has a “public facing position” that is “known to the public.” It’s called the agency website and the general public can ID you that way if you use your real name in a social media setting.

  3. Pingback: Fedline » Germany seeks to ban employers from checking applicants’ Facebook pages

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