How would you fix agency IT systems?


Federal Chief Performance Officer Jeff Zients wants to know how you’d improve the government’s IT systems.

Obama administration officials, led by federal Chief Information Officer Vivek Kundra, met Jan. 14 with CEOs of companies such as United Airlines and Weyerhaeuser to discuss how to better employ technology to make agencies more efficient and responsive.

Zients posted summaries of the executives’ recommendations on his Office of Management and Budget blog and invites readers to comment on the suggestions. Some of the recommendations include:

  • Agencies should serve customers through their preferred channels, such as self-service online.
  • Agencies should keep IT projects from lasting longer than 18 months.
  • Agencies should promote accomplished employees to long-term projects, freeing them from day-to-day work to focus on larger solutions.

What will you tell Zients about how to improve the government?


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